Job title: Awesomeness Initiator

Positions: 2

Institution: Bata Shoe Museum

Location: Toronto, Ontario

Duration: 12 weeks, 35 hours per week

Rate of pay: $15 per hour

Start and end dates: May 29, 2017 to August 18, 2017

Supervisor: Education Coordinator

Language(s) of work: English

Closing date for applications: May 17th, 2017


Other relevant information:

Some evening and weekend work will be required. Candidates may be asked to work a Tuesday-Saturday schedule or Sunday-Thursday schedule once training has been completed. Women, persons with disabilities, visible minorities and Aboriginal peoples are encouraged to apply.


The Bata Shoe Museum (BSM) is undertaking a visitor experience project known as the Awesomeness Initiative, in which front-line team members create awesome experiences for our visitors. The Awesomeness Initiative is not just about providing great customer service; it’s about creating awesome experiences at multiple touch-points throughout the museum – from the first point of contact at the admissions desk to the extraordinary experiences that happen within the galleries.


Working under the direction of the Education Coordinator, knowledgeable and energetic Awesomeness Initiators will act as ambassadors to the museum, welcoming visitors and providing information, and enhance visitor experiences through the delivery of innovative educational and family programming. With our solid and successful foundation, the Awesomeness Initiators will use relationship-building and experience-crafting to help take the museum to the next level.


Duties will include: opening galleries, serving visitors at the front desk, delivering guided tours, facilitating interactive hands-on educational sessions, engaging children and their families in crafts and activities, researching notable Canadians from the museum’s Canadian Walk of Fame exhibition and developing a resource with information on the lives and accomplishments of the selected figures, and providing visitor feedback and recommendations on ways in which visitor experiences may be improved.


Minimum qualifications for the position:

* The candidate should be enrolled in a university or college degree program in Museums Studies, Education, History or a related discipline
* Fluency in English (reading, writing, speaking)
* Excellent communications skills and comfortable with public speaking
* Ability to learn accurate, detailed information and present it effectively to diverse audiences
* Experience teaching and/or working with children
* General level computer skills including keyboarding, email, MS Word and Excel
* Previous experience with a computerize point of sale system an asset
* Cash handling an asset
* Previous gallery experience an asset
* Strong commitment to high quality work
* Flexible, innovative and creative
* Customer-service oriented
* Ability to work in a fast-paced environment
* Ability to work independently and as part of a team


As these positions are made possible by the Young Canada Works program, the candidate will need to ensure YCW eligibility prior to hiring by confirming in writing that s/he is legally entitled to work in Canada, is a Canadian citizen or permanent resident or has refugee status, is between the ages of 16 and 30 years of age at the start of the job, is registered with the YCW program and is able to commit for the full duration of the work assignment, does not have another full-time job, was enrolled as a full-time student for the semester immediately preceding the job and intends to return to full-time studies in September 2017.


To apply for this position email or mail your cover letter and resume to Andrea Field, Education Coordinator

Email: andrea@batashoemuseum.ca

Andrea Field, Education Coordinator
Bata Shoe Museum
327 Bloor Street West,
Toronto, ON, M5S 1W7